Disputing A Service Charge – Service Charge Dispute Guide

The lift has not worked properly for a long time. Am I entitled to withhold my next year’s service charge?

Reader’s E-mail: I live in a block of 8 flats the top floor of which is the 4th. Since November 2014 the lift has broken down roughly once a month (if not more frequently). There are several elderly residents who have been trapped in the lift at these times. The Managing Board and the Managing… Read More »

Can a leaseholder be charged for the cost of refurbishing a flat which had been used for a resident manager but will be rented out by the landlord in the future for their own profit?

Reader’s E-mail: Our Resident Manager left in May 2015. All residents agreed that we would have a visiting manger from then on. The managers flat was left in an appalling state by the departing manager. The Company owns the freehold of the ex-manager’s flat. We pay full repair maintenance to the Managing Company. The Managing… Read More »