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Our resident’s association has appointed a surveyor. Can the managing agent restrict what they can view and stop a member of the association accompanying them to view document?

Our resident’s association has appointed a surveyor. Can the managing agent restrict what they can view and stop a member of the association accompanying them to view document?

Reader’s E-mail: We have discovered some major problems with our managing agents charges and have appointed a surveyor. The managing agents say they will let only the surveyor inspect the…

The building insurance component of my service charge has increased by 60% and my Housing Association landlord will not let me see the policy. Is this legal?

The building insurance component of my service charge has increased by 60% and my Housing Association landlord will not let me see the policy. Is this legal?

Reader’s E-mail: XXXXXX have suddenly increased our Building Insurance (Ground Floor 2 Bedroom Flat, 3 Storey Building) by 61% for 2016 – I am reading from almost all other sources…

Do service charge accounts need to be ‘signed off’ by an accountant? And does the commencement date of a Right to Buy Lease need to be the same as the start date?

Do service charge accounts need to be ‘signed off’ by an accountant? And does the commencement date of a Right to Buy Lease need to be the same as the start date?

Reader’s E-mail: I live in a block of 6 local authority flats: 2 leaseholders 4 tenants. Do the council have to audit the annual service charges or have a verified accountant sign…

What can I do if my Council landlord refuses to allow me to view documents relating to my Service Charge bill?

What can I do if my Council landlord refuses to allow me to view documents relating to my Service Charge bill?

Reader’s E-mail: A few months ago I made a request to inspect the accounts, receipts and other documents relevant to the service charge for our block under Section 22. When I was…

My Housing Association will not send me a copy of the communal electric bill. What can I do?

Reader’s E-mail: I am Leaseholder of a Flat in a 12 x Flat Complex owned by a large Housing Association. I have recently located the Electricity Meter supplying the communal areas of…

How can I find out when the invoices relating to a Major Works bill were issued?

Reader’s E-mail: Hi, how can I find out what date my landlord received an invoice for the cost of major works, in order to determine whether they meet the 18 month rule?…

What documents am I entitled to inspect under Section 22 of the Landlord and Tenant Act 1985?

Reader’s E-mail: Hello, I have requested to access, inspect and copy all accounts relating to our property in 2014. Our managing agent emailed me some invoices (a few are missing) but nothing…

The managing agent doesn’t respond to me, what are my rights?

Reader’s E-mail: How should we deal with an agency who hardly responds to our requests? Reply from Service Charge Dispute Guide 1. Poor communication is probably the number One complaint…

What are my rights to information after I receive a Section 20B notice?

Reader’s E-Mail: Hi, we have received 2 section 20’B’s in a row from XXXXXXXX. We live on their flagship new build development, XXXXXXXX. We have had numerous problems on the…

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